Alcohol Advice
Non-urgent advice: Alcohol Units
If you’re drinking more and want to cut down, the NHS can offer some tips:
Non-urgent advice: Important Advice
If you’re struggling to cut down or think you might be dependent on alcohol, We Are With You can offer advice and help you to cut down safely and successfully
Athletes Foot
You should speak to your local pharmacist about athletes foot, or treat it yourself using over-the-counter anti-fungal powders or creams. Generally athletes foot does not need to be seen by a GP, but if treatments aren’t working then it’s sensible to book a review.
For more information, click below:
Blocked Ears (Earwax)
Excess earwax is a common problem that can cause discomfort, dizziness, tinnitus and hearing loss.
If you have excess earwax you should first see your community pharmacist for advice, or treat it yourself using over-the-counter drops such as sodium bicarbonate drops.
If your symptoms don’t improve after 2-3 weeks then you can arrange for earwax removal in shops such as Specsavers or Boots. Alternatively, you can book a routine appointment to see our nurse practitioner
Non-urgent advice: Important Advice
Cervical Smear
Who do I see?
Practice Nurse (female)
Advice:
Once you are invited, please book an appointment with the Practice Nurse on a day that you are not bleeding or on your period.
Cold Sores
Who do I see?
Community Pharmacy
Constipation or Piles
Who do I see?
Community Pharmacy/GP if persists more than 1 week
Advice:
Search for your nearest community pharmacist.
You can book an appointment with your Doctor.
Cough
Who do I see?
Community Pharmacy/GP if persists for more than 3 weeks
Advice:
Search for your nearest community pharmacist.
You can book an appointment with your Doctor.
Diet/Lifestyle Changes
Who do I see?
Health Care Assistant or Practice Nurse
Advice:
You can either book an appointment with appropriate healthcare professional, or alternatively, please phone the surgery to arrange your appointment.
Drug Addiction
Who do I see?
Talk to Frank or Alcoholic Anonymous
Advice:
Information about drugs please visit: Talk To Frank.
Please phone: 0300 1236600, for self-referral help.
For further information concerning alcohol please visit: Alcoholics Anonymous UK.
Call free: 0800 9177 650 or Email AA
Emergency Contraception
Who do I see?
Community Pharmacy/Family Planning Clinic/GP
Advice:
Search for your nearest community pharmacist, or for your nearest Family Planning Clinic
You can book an appointment with your Doctor.
Further information about emergency contraception available from NHS UK.
Flu Vaccine
Who do I see?
Practice Nurse/ HCA (Health Care Assistant)/Treatment Room Nurse.
Advice:
You can either book an appointment with the appropriate healthcare professional, or alternatively please phone the surgery to arrange your appointment.
Fungal Infections
Who do I see?
Community Pharmacy/GP if it persists
Advice:
Search for your nearest community pharmacist.
You can book an appointment with your Doctor.
Sexually Transmitted Infections
Who do I see?
Genitourinary (GUM) Clinic/GP
Advice:
Find a GUM clinic near you.
You can book an appointment with your Doctor.
Further information about sexual health available from NHS UK.
Indigestion
Who do I see?
Community Pharmacy/GP if it persists
Advice:
Please search for your nearest community pharmacist
You can book an appointment with your Doctor.
Further information about indigestion available from NHS UK.
Insect Bites and Stings
Who do I see?
Community Pharmacy/GP if severely infected
Advice:
Please search for your nearest community pharmacist.
You can book an appointment with your Doctor.
Further information about insect bites and stings available from NHS UK.
Insurance Reports
Who do I see?
GP Surgery Receptionist
Advice:
Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery.
We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medication Reviews
Pneumoccocal Vaccine
Who do I see?
Practice Nurse/ HCA (Health Care Assistant)/Treatment Room Nurse.
Advice:
You can book an appointment with your Doctor.
Further information about the pneumococcal vaccine from NHS UK.
Shingles Vaccine
Who do I see?
Practice Nurse/ HCA (Health Care Assistant)/Treatment Room Nurse.
Advice:
You can book an appointment with the appropriate Nurse.
Further information about the shingles vaccination available from NHS UK.
Sinusitis
Who do I see?
Community Pharmacy/GP if it persists
Advice:
Please search for your nearest community pharmacist.
You can book an appointment with your Doctor.
Smoking Cessation
Who do I see?
Nurses/GPs/Smokefree
Advice:
You can also visit Smokefree, or find out more from NHS UK.
Termination of Pregnancy
Who do I see?
Sexual Health Services/Family Planning Clinic
Advice:
Termination of Pregnancy service is for women who are pregnant and want to discuss their pregnancy options, which might include having a termination. Your local clinic will offer advice and information, and can help you with a hospital appointment if that is what you decide to do.
Threadworms
Who do I see?
Community Pharmacy
Advice:
Please search for your nearest community pharmacist.
Further information about threadworms, available from NHS UK.
Tiredness and fatigue
Who do I see?
Self-Help/GP
Advice:
Feeling exhausted is so common that it has its own acronym, TATT, which stands for “tired all the time”.
Further information and help is available from NHS UK
If you feel that you are still experience symptoms of tiredness, please book an appointment with your GP.
Urine Infections
Who do I see?
GP
Advice:
Please bring a urine sample into the consultation; sterile pots available at reception.
You can book an appointment with the GP.
Information about Urinary tract infections (UTIs) available from NHS UK.
Verrucae and Warts
Who do I see?
Community Pharmacy
Advice:
Please search for your nearest community pharmacist who can advise on over the counter treatments available.
Further information about warts and verrucas available from NHS UK.
Back Pain
Who do I see?
Community Pharmacy/ Physiotherapist / GP after 7 days
Advice:
Search for your nearest community pharmacist.
Further information about back pain from NHS UK.
Alexander technique for back pain
Extensive coverage has today been given to a study that found the Alexander technique – a method of teaching improved posture – is beneficial for easing back pain. The study on the technique involved over 500 people with chronic back pain from general practices across the UK. It found that people who received one-to-one instruction in the Alexander technique, along with exercise, had reduced back pain and improved disability after one year compared to those receiving standard care.
Blood Pressure Monitoring
Who do I see?
Practice Nurse
Advice:
These can also be performed at most local pharmacies. If the results are high, a GP appointment would be needed for further evaluation.
Breastfeeding Advice
Who do I see?
Health Visitor
Advice:
Visit NHS advice pages, or search for a breastfeeding support service near you.
Contraception and Family Planning
Who do I see?
GP/Practice Nurse
Advice:
Contraception and family planning appointments are available in any routine GP clinic.
Please ensure your smears are up-to-date.
Please book to see the GP for an initial assessment and the nurse for repeat prescriptions once you are completed your first 3 months of medication.
You can book an appointment with your Doctor/Practice Nurse.
Dental Problems
Who do I see?
Dentist
Advice:
Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services. NHS 111 can advise on an emergency dentist if needed.
Please note: The Doctors do not see dental problems.
Depression and Anxiety
Mental health concerns are very common – almost 1 in 10 people suffer with low mood or anxiety in the UK. It can be difficult to talk about, but there is help available.
It’s very important to focus on your lifestyle if your suffering with low mood or anxiety, because these can have a huge impact on your mental health. Making sure you’re eating well and getting at least 30 minutes of moderate exercise a day can have a significant impact. It’s also important to keep getting out and avoid shutting yourself away at home, even if sometimes this is how you feel.
There are lots of groups and charities aimed at helping people with mental health issues. Below are some that you might find helpful:
Mind – help, support and counselling for everybody
Samaritans – help and support for everybody
Kooth – online support for young people
Anna Freud – help and support for young people
ManHealth – support aimed at men
Cruse – specialist bereavement support & counselling
If you feel you need further support then the NHS offers free Talking Therapies, which are evidence based and effective. You can self-refer using the link below
Of course, if you feel you need to speak with a GP regarding your mental health then we are happy to listen and discuss other options that may be available for you.
Non-urgent advice: Mental Health Crisis
Diarrhoea & Vomiting
Who do I see?
Community Pharmacist/GP if persists longer than 7 days or in a career dealing with food or caring for others
Advice:
Search for your nearest community pharmacist.
You can book an appointment with your Doctor.
Further information about diarrhoea and vomiting from NHS UK.
Earache
Who do I see?
GP
Advice:
You can book an appointment with your Doctor.
Eczema
Who do I see?
Community Pharmacy/GP if persists for more than 4 weeks or is infected
Advice:
Search for your nearest community pharmacist
You can book an appointment with your Doctor.
Eye Injuries and Illnesses
For gradual visual changes, your optician is often the best person to speak with because they have the equipment needed to thoroughly assess your eyes.
For other eye issues, such as in growing eyelashes, discharge, red or painful eye or flashes and floaters in your vision, you can self refer to the Minor Eye Clinic. Click the link below to find your nearest participating optician and book an appointment:
Flu
Who do I see?
Community Pharmacy/GP if persists for more than 7 days or difficulty breathing
Advice:
Search for your nearest community pharmacist.
Please book an appointment with your GP.
Hay Fever
Who do I see?
Community Pharmacy
Advice:
Hay fever medications are available from the chemist without needing to see your GP.
Head Lice
Who do I see?
Community Pharmacy/School Nurse/Practice Nurse
Advice:
Please search for your nearest community pharmacist.
You can book an appointment with the Practice Nurse.
Insomnia
Who do I see?
Community Pharmacy/GP
Advice:
Search for your nearest community pharmacist.
You can book an appointment with your Doctor.
Moles
Who do I see?
GP
Advice:
You can book an appointment with your Doctor.
Nappy rash
Who do I see?
Community Pharmacy or Health Visitor
Nosebleeds
Who do I see?
111/Urgent Care if severe/GP if several episodes
Advice:
Pinch nose (do not lean head back) and apply ice pack. Find out more information about nose bleeds. If concerned, you can ring 111, or search for your nearest Urgent Care Centre.
You can book an appointment with your Doctor.
Sore Throat
Who do I see?
Community Pharmacy/GP if it persists
Advice:
Please search for your nearest community pharmacist.
If you have a sore throat, there are a number of ways you can help yourself. Paracetamol can help with the pain, andgargling with warm, salty water may help shorten theinfection (but this isn’t recommended for children). In most cases, you only need to see your GP if your sore throat doesn’t improve after a week.
You can book an appointment with the GP.
Further information on how to treat a sore throat yourself .
Sunburn
Who do I see?
Community Pharmacy
Tetanus Injection
Thrush (Vaginal)
Who do I see?
Self-Help Advice/Community Pharmacy/Sexual Health Clinic
Advice:
You find information on the NHS help page. You can also search for your nearest community pharmacist. If you are sexually active, you can also visit your local Sexual Health Clinic.
Travel Vaccinations
Who do I see?
Practice Nurse
Advice:
Please book an appointment, at least 6 weeks or more before travelling.
You can book an appointment with the Practice Nurse.
Warfarin Monitoring
Who do I see?
Referral required
Advice:
If you are taking warfarin blood thinning tablets, we can refer you for this service.
You can book an appointment with your Doctor.